1. Introduction
Doorstep ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Email address when you sign up for our waitlist or create an account
- Contact information when you reach out to us
- Any other information you choose to provide
2.2 Automatically Collected Information
We may automatically collect certain information when you visit our website:
- IP address
- Browser type and version
- Device information
- Usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our service
- Notify you about updates and new features
- Respond to your inquiries and support requests
- Improve and optimize our service
- Comply with legal obligations
4. Data Sharing and Disclosure
We will never sell your personal data to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our service (e.g., email delivery, hosting)
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at hello@los.digital.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences.
9. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
10. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hello@los.digital
- WhatsApp: 07546 063325
- Address: 11 Knightswick Road, Canvey Island, SS8 9PA, Essex, England
- Company Number: 16212975