Terms of Service

1. Acceptance of Terms

By accessing or using Doorstep ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Doorstep provides an inbox management solution for estate agents and property professionals to organize, manage, and respond to property leads and enquiries. The Service is currently in development and available for waitlist signup.

3. Account Registration

To use certain features of the Service, you may need to register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate and current
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access to your account
• Accept responsibility for all activities that occur under your account

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers/networks connected to the Service
• Use automated systems (bots, scripts, etc.) to access the Service without our permission
• Transmit viruses, malware, or other malicious code
• Collect or harvest information about other users without their consent
• Impersonate any person or entity
• Use the Service to send spam or unsolicited communications

5. Intellectual Property

The Service, including all content, features, and functionality, is owned by Doorstep and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.

6. User Content

6.1 Your Content

You retain ownership of any content you submit, post, or transmit through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, process, and display your content solely for the purpose of providing and improving the Service.

6.2 Content Responsibility

You are solely responsible for your User Content and the consequences of posting it. We do not endorse any User Content and are not responsible for its accuracy or reliability.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. We will never sell your personal data to third parties.

8. Payment and Subscription (Future)

When the Service launches commercially, certain features may require payment. Specific payment terms, subscription plans, pricing, and billing information will be provided before any charges are incurred. You will have the opportunity to review and accept these terms before committing to any paid services.

9. Service Availability

We strive to provide reliable and continuous service, but we do not guarantee that the Service will be uninterrupted, secure, or error-free. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

10. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, if:

• You breach these Terms
• We are required to do so by law
• Continuing to provide the Service would create legal liability
• The Service is discontinued

You may also terminate your account at any time by contacting us at hello@los.digital.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOORSTEP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

• Your access to or use of (or inability to access or use) the Service
• Any conduct or content of any third party on the Service
• Unauthorized access, use, or alteration of your content

13. Indemnification

You agree to indemnify and hold harmless Doorstep and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through a notice on the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Doorstep regarding the Service and supersede any prior agreements.

18. Contact Information

If you have questions about these Terms, please contact us:

• Email: hello@los.digital
• WhatsApp: 07546 063325
• Address: 11 Knightswick Road, Canvey Island, SS8 9PA, Essex, England
• Company Number: 16212975